1. Shipping Methods
We offer a variety of shipping methods to meet your needs. Depending on your order contents and delivery location, your order may be shipped through the following logistics partners:

DHL: International express service providing fast and reliable door-to-door delivery.

FedEx: A leading global express service suitable for high-value and urgent orders.

Estafeta: A local Mexican logistics company providing domestic transportation and delivery services.

Correos de México: Mexican national postal service, an affordable option for small parcels.

2. Shipping Areas
Domestic Shipping: We cover all areas within Mexico; shipping costs are calculated based on the destination.

International Shipping: We offer international shipping services to many countries and regions. Please check the specific countries you can ship to and the costs at checkout.

3. Shipping Costs
Shipping costs are calculated based on the following factors:

Order weight and volume
Shipping destination
Selected shipping method
You can view the specific shipping costs and estimated delivery time at checkout.

4. Delivery Time
Domestic orders: Usually delivered within 7 business days after shipment, depending on the delivery area.

International orders: Delivery time varies depending on the destination, usually 15 business days. Customs clearance and other factors may affect the actual delivery time.

5. Order Tracking
Once your order is shipped, we will send you tracking information via email. You can use this information to track your package’s status in real time.

6. After-Sales Service
We encourage you to inspect the goods immediately upon receipt and ensure there is no damage or missing items. If any shipping issues arise, please contact our customer service team promptly, and we will do our best to resolve them for you.

7. Customs Duties and Import Taxes
International orders may involve customs duties and import taxes in the destination country, which are your responsibility. Please familiarize yourself with the relevant policies of your country to avoid unexpected costs.

8. Contact Us

If you have any questions about the shipping terms, please feel free to contact our customer support team:

Email: keystone@silicubetray.com

Thank you for choosing to shop at www.silicubetray.com. We look forward to providing you with excellent products and convenient service!